User Activation and Token set-up (MobilePASS+)

Step 1.

On ESS Main page, input your User ID. User Activation page will be displayed.

Fill in your Registered Email Address and set up your User Password.

The User password is case-sensitive. It must be 8 to 15 characters long with a combination of letters (both upper & lower case) and numbers (0-9).
Step 2.

Click REQUEST.

A One-Time Password will be sent to your registered mobile phone number via SMS.

Input the One-Time Password. Then, click NEXT.
Step 3.

A system generated QR code will be displayed.

Launch the mobile app "MobilePASS+" in your mobile device.

Step 4.

Tap "Activate" or "+" to create a new token in your MobilePASS+.

Google Play App Store
Step 5.

Scan the QR Code with your MobilePASS+.

The token setup starts automatically. Follow the instructions on the screen.
Step 6.

When you've successfully set up your token, you will see a confirmation message. Tap "Done" to get a One-Time Password (OTP).
Step 7.

Input the One-Time Passcode (OTP) generated from your token to ESS webpage. Then, click "Activate" to complete the user activation.

Step 8.

If your user account has been activated successfully, an acknowledgement page will be displayed on ESS webpage.

Notes:

  • The screen displays of the MobilePASS+ are for reference and illustration purposes only.
  • If your assigned token has been revoked previously (e.g. change of mobile device), your Security Officer has to assign a new token to you. You have to repeat the steps above to re-activate your user account.
  • Following the steps above, you can set up multiple tokens within a single MobilePASS+ application if you have different roles in the ESS. For easy identification, you may tap to update the Display Name of each token.