13/11/2026 08:39

Due to an ongoing global Microsoft outage, HKEX's email services are currently impacted. All market operations are continuing as normal. HKEX's teams are closely monitoring the situation, and we will provide further information as updates are available.
Issuers are advised to contact HKEX directly by phone, should you have any urgent request, such as trading halt, suspension or resumption.

Increase in file size limit for document upload in the e-Submission system (ESS)

The file size limit for each file uploaded to ESS has been increased from 40MB to 100MB. The change takes immediate effect and applies to all submission types under the Publication Related Matters, including Application Proofs and PHIPs. 

Frequently Asked Questions (FAQs)

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ESS Operation Hours

Monday to Friday (business days only)                                          06:00 - 23:00

Non-business day immediately preceding a business day            18:00 - 20:00

Contact Us

ESS Hotline Numbers: 

Publication Related Matters & Registration Matters:                  +852 2840 3460

(Operated during ESS Operation Hours.)

Listing Related Matters:                                                              +852 2840 3577  

(Operated from 09:00 to 18:00 on Mondays to Fridays, business days only.)

Email:  

Publication Related Matters & Registration Matters         esshotline@hkex.com.hk

Listing Related Matters                                                     esubmission@hkex.com.hk  

Unauthorised access and use are prohibited, HKEX reserves the right to take actions against offenders.